Returns & Refunds Policy – UAE

Due to the nature of skincare and cosmetic products, we can only accept returns for unopened, unused items in their original packaging within 7 days of delivery.

Eligibility for Returns
You may request a return or exchange if:
• The product is unused and sealed
• The wrong item was delivered
• The item arrived damaged or defective

Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for:
• Opened or used products
• Products without original packaging
• Promotional or free items

Refund Process
Once your return is approved, refunds will be issued to the original payment method within 5–10 business days.

To initiate a return, please contact our Customer Care team on rrsdaily@dermacareinternational.com with your order number.